Privacy declaration

PNE Benelux BV is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

PNE Benelux BV may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 25th, 2018.

What do we collect?

For our accounting we make use of online eAccounting software (Visma software). For this we record the necessary data required for a proper VAT administration, such as the company name, the billing and delivery addresses, telephone numbers and the VAT-number. The customer data is stored for 7 years after the end of deliveries / services, in accordance with our fiscal retention obligation.

We also record the information handed over by business cards. Such as name, job title, telephone number, fax number and mail address as well as the web address, name and address of the company. This information is stored in Contacts (Apple software) on our server. We mainly use this information if we want contact them or want to see the company address for a planned visit. But it also can be used to improve our products and services.
In case of changes or on request of the person who handed over this business card, this data will be modified and / or removed.

Mails sent back and forth between our company and our customers are also stored on our server and for the time being kept forever. Because we are involved in many product developments, it is sometimes necessary to be able to look back to see why certain steps were taken and who was/were involved.

Security.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Because of the GDPR legislation we are obliged to give companies and / or persons the opportunity to view their data at any time. We can adjust matters on request, but we are also bound to the fact that certain information must be retained for, among other things, the tax authorities. promptly correct any information found to be incorrect.

How we use cookies on our website?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Who else makes use of our data?

Within our company we use (external) specialists. This includes: our accountant, software vendors, payment processors and carriers. Only these parties can gain access to or receive the data they need for the execution of the processing or order:
Accounting firm for salary processing and preparation of our financial statement
Rabobank for making payments
Manufacturer of our online financial software program for software problems
Carriers for shipping goods
Suppliers of ordered goods
The above companies and parties all work according to the AVG obligations.

Transferring information.

For the transfer of specific information and / or critical information we use a specific secure environment (server) and / or secure USB sticks. Within this environment we work with various security protocols that have been tested by third parties.
Within our organization, the office manager is responsible for data protection. To receive more information please send an email to info@pne-benelux.nl.

Existing information.

If we should use the available information differently based on changes in our business operations and/or developments, then provided for within this explanation, we will inform you immediately at all times. Only after a message and a change of our regulations we can continue to use the data after your permission has been granted. This way you always can refuse one and other.

We do our best!

We try to be as open as possible about what and how we use the data. But if you see points for improvement, we would very much like to hear that. In this case please send us a mail info@pne-benelux.nl. If necessary we will contact you.

Our business address is:
Industrieweg Oost 21
6662 NE Elst (Gld)

The registration number at the chamber of commerce is 09150652
Our VAT registration number is NL814462170B01